06. F.A.Q
1. What types of steel do you offer?
We offer a wide range of steel materials, including carbon steel, alloy steel, stainless steel, tool steel, and more. These steels are extensively used in industries such as construction, manufacturing, automotive, marine, oil, and gas.
2. Which international standards do your steels comply with?
Our steels comply with various international standards, such as ASTM, EN, JIS, GB, and others. We ensure to provide high-quality steel products that meet international standards.
3. Do you provide customized sizes and specifications for steel?
Yes, we can provide customized sizes and specifications for steel based on customer requirements. Please contact our sales team and let us know your specific needs.
4. What are the transportation options for steel products?
We typically use sea freight or air freight for steel transportation. Depending on the order size and customer preferences, we choose the most suitable transportation method to ensure the safe delivery of products.
5. Do you offer quality assurance for your steel products?
Yes, we provide quality assurance for all shipped steel products. We strictly control the production process and conduct quality inspections to ensure that our products meet international standards and customer requirements.
6. Do you offer third-party testing and certification?
Yes, we can arrange third-party testing and certification. Upon customer request, we can have authoritative organizations conduct testing and certification for our products.
7. What is the packaging method for steel products?
We generally use standard packaging methods, such as wooden crates, steel strapping, or plastic wrapping, to ensure the products remain undamaged during transportation.
8. Do you accept small quantity orders?
Our MOQ is 1 ton?
9. What payment methods do you support?
We support various payment methods, including wire transfer, letter of credit, Alipay, and more. We provide convenient and fast payment options based on customer preferences.
10. How can I contact your sales team?
You can contact our sales team via phone, email, or online chat. Our sales representatives are dedicated to providing you with excellent service and addressing any inquiries you may have.
If you have any other questions or need further assistance, please feel free to reach out to us. We are here to support and help you in any way we can.